> ## Knowledge Base Index
> Fetch the complete knowledge base index at: https://businessclass.crisp.help/sitemap.xml
> Use this file to discover available pages before exploring further.
> Pure-Markdown content can be obtained by appending a '.md' suffix to the content URLs listed in the sitemap (without the trailing slash).

# [Trainer] Your zoom link doesn't work - 1 to 1 session

# [Trainer] Your zoom link doesn't work, you're asked to log in

**Please note that this tutorial is intended for trainers**


If after clicking on "Join", you get a message asking you to join the meeting as a participant like this:

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/e/c/1aec5fe51564e000/capture-decran-2025-06-06-1501_w5kwp4.png)
Come back to your page and click on "Fix the Zoom link for me! :

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/e/c/1aec5fe51564e000/capture-decran-2025-06-06-1502_1sytewj.png)

Then click on “Join” again:

![](https://storage.crisp.chat/users/helpdesk/website/-/1/a/e/c/1aec5fe51564e000/capture-decran-2025-06-06-1502_190p3m7.png)